Frequently Asked Questions
Everything you need to know about KwickSIGN digital menu boards
General Questions
What is KwickSIGN?
KwickSIGN is a digital menu board system built directly into the KwickPOS point-of-sale platform. It allows restaurants to display dynamic menus on Smart TVs, with real-time updates for pricing, inventory, and scheduling—all controlled from your existing POS system.
How is KwickSIGN different from other digital signage?
Unlike third-party signage solutions that require separate media players and cloud subscriptions, KwickSIGN is natively integrated with your POS. It runs on your local network (not the cloud), requires no extra hardware beyond Smart TVs, and shares the same menu database as your registers. This means zero sync delays and no per-screen monthly fees.
Do I need to be a KwickPOS user?
Yes. KwickSIGN is a built-in feature of KwickPOS. It's not available as a standalone product because the tight integration with the POS is what makes it work so well. If you're not yet using KwickPOS, contact us for a demo.
How many screens can I control?
KwickSIGN supports up to 99 Smart TVs from a single KwickPOS installation. Each screen can display unique content, or you can group screens together for synchronized updates.
Technical Questions
What Smart TVs are compatible?
KwickSIGN works with virtually any Smart TV manufactured in the last 5-6 years that has WiFi capability and a built-in web browser. This includes Samsung, LG, TCL, Hisense, Vizio, Sony, and most other major brands. We recommend 40" or larger for menu boards.
Do I need media players or special hardware?
No. KwickSIGN works directly with Smart TVs—no media players, Android boxes, PCs, or other hardware needed. The TV connects to your local network and displays content served by your KwickPOS system.
Does KwickSIGN require internet?
No. KwickSIGN runs entirely on your local network. Your Smart TV communicates directly with your KwickPOS server over WiFi or ethernet. If your internet goes down, your menu boards continue working normally.
How fast do updates appear on screens?
Updates appear instantly (within milliseconds) because they travel over your local network at LAN speed. There's no cloud synchronization delay like with other digital signage solutions.
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Features & Functionality
Can I schedule different menus for different times?
Yes. KwickSIGN supports unlimited daypart scheduling. Set up breakfast, lunch, dinner, late-night, weekend, and holiday menus to switch automatically at the times you specify. You can also override any schedule instantly from the POS.
What happens when an item sells out?
When you mark an item as sold out in KwickPOS, it automatically disappears from your digital menu boards (or displays a "Sold Out" badge, depending on your preference). When you restock, it reappears automatically.
Do menu prices update automatically?
Yes. Since KwickSIGN shares the same database as your POS, prices displayed on menu boards always match your register. Change a price once in KwickPOS and it updates everywhere instantly.
Can different screens show different content?
Absolutely. You have full control over what displays on each screen. Show drinks on one TV, entrees on another, and promotions on a third. Or group screens together to display the same content simultaneously.
Pricing & Support
How much does KwickSIGN cost?
KwickSIGN is included with your KwickPOS system at no additional charge. There are no per-screen fees, no monthly software subscriptions, and no hidden costs. Your only expense is the Smart TVs themselves.
Why don't you charge per screen like competitors?
Because we're a POS company, not a signage company. KwickSIGN exists to make KwickPOS more valuable to restaurant owners. We don't need to monetize every screen—we want you to succeed with our POS platform.
Is support included?
Yes. KwickSIGN is part of your KwickPOS system, so it's covered under the same support agreement. One vendor, one support line, one solution.
How do I get started?
If you're already a KwickPOS user, KwickSIGN is available in your backoffice. Just connect a Smart TV to your network and activate it. If you're new to KwickPOS, request a demo to see the full system in action.
Setup & Installation
How long does setup take?
Most installations take 15-30 minutes per TV. The process involves connecting the TV to your network, navigating to the KwickSIGN URL, and activating the display from your KwickPOS backoffice. No special technical skills required.
Do I need to hire an installer?
No. If you can mount a TV and connect it to WiFi, you can set up KwickSIGN yourself. Of course, many restaurants prefer to have their KwickPOS dealer or IT provider handle the installation, and that works too.
Can I use the TVs I already have?
Yes, if they're Smart TVs with WiFi and a web browser. Most TVs manufactured since 2018-2019 qualify. If your existing TVs don't work, entry-level Smart TVs suitable for menu boards typically cost $200-400.
What's the best screen size for menu boards?
For counter service restaurants, 43" to 55" TVs work well for most viewing distances. For drive-thrus or larger spaces, 55" to 65" provides better visibility. The ideal size depends on your specific mounting location and typical viewing distance.
Can I orient the TV vertically (portrait mode)?
Yes. KwickSIGN supports both landscape and portrait orientations. Portrait mode works well for tall menu boards or narrow spaces. Configure the orientation in your KwickPOS settings.
Still Have Questions?
Our team is happy to answer any questions about KwickSIGN and KwickPOS.
Contact Us Request a Demo